Application Support Engineer

A leading software solutions company requires an experienced applications support engineer to join their team.

The successful applicant must have the following:

• Previous field service experience is essential, ideally in the area of software application installation and support.
• Specific Microsoft product knowledge in the areas of Windows Server, IIS, SQL, Access, Project, and Visio
• Excellent helpdesk based technical support experience.

The role involves:

• Resolve complex technical issues and provide professional helpdesk service, maintaining regular communication with company clients
• Deliver onsite field service as required, implementing the company's bespoke software, hardware and customized developments.
• Assume ownership and responsibility for all assigned calls, ensuring strict adherence to Service Level Agreements (SLAs
• Ad hoc duties as required

Salary- 40-45k

This is an outstanding opportunity to join one of Ireland's top software solutions companies. You will become part of a highly successful support team and gain a position of importance in a fast paced environment.

Apply today for immediate consideration. Email your CV to neilsullivan@stelfox.ie or call 01-2541307 for more info on the role.